Frequently Asked Questions
Everything you need to know about your custom apparel order.
What is the standard turnaround time for custom orders?
Our standard production time is typically 5-7 business days plus shipping. If you have a firm deadline, please contact us about our rush service options to ensure your gear arrives on time.
What printing methods do you offer?
We specialize in high-quality screen printing, digital printing (DTG), and custom embroidery. The best method depends on your design complexity and the quantity of your order.
Can I return custom-printed items?
Because custom products are made specifically for you, we cannot accept returns unless the item is defective or there was an error in the printing process. Please review your digital proof carefully before approving.
Is there a minimum order quantity?
We offer many products with no minimums through our digital printing service. However, traditional screen printing typically requires a minimum of 12 pieces per design to keep costs affordable for you.
How should I care for my custom apparel to ensure it lasts?
To preserve the life of your print, we recommend washing garments inside out in cold water and tumble drying on low heat. Avoid ironing directly on the printed design.
Do you offer bulk discounts for large organizations?
Yes! We offer tiered pricing models for schools, businesses, and large events. The more you order of a single design, the lower your price per garment will be.